FAQ

 

Returns and Refunds

Due to the handmade nature of the products, we do not offer returns or refunds for change of mind.

Faulty Product

In the unlikely event that a product arrives damaged or faulty please email through photos upon arrival and a shipping label will be emailed to you for return and your piece will be replaced promptly.

Shipping

The processing time for all standard ready to ship orders is approximately 1-3 business days. To ensure orders arrive securely all orders are sent with mandatory signature on delivery. Please note we do not send to PO boxes.